KNOW BEFORE YOU GO

Getting ready to climb?! Before you do, there are some important factors that we need you to know to assist when preparing for your upcoming Climb experience.

Please read the below:

  1. YOUR SAFETY
    1. The health, safety and wellbeing of all our climbers is our number one priority. We are proud to offer our adventure to so many different people, however some factors, including pregnancy and age, may affect your ability to climb. Refer to the health and medical section to find out more information about conditions that may require a clearance certificate from a doctor or other supporting documentation, and who cannot climb to make sure you can take part in the adventure. 

      On checking in for your climb, you will need to have a blood alcohol reading of below 0.05% (bit like getting behind the wheel). You will also be asked to sign a declaration, a copy of which can be found here.

      You will be pleased to know that SkyPoint and SkyPoint Climb are COVID safe and are operating under QLD Governments' roadmap and industry plan. Some aspects of the climb experience may take slightly longer than it used to, however those amazing views remain unchanged.

  2. WHAT TO WEAR
    1. We’ll bring the views, but there are some things we need you to bring. 

      SHOES: Make sure you are wearing fully enclosed rubber-soled shoes such as running or hiking shoes. Sandals, ballet flats, thongs, and open-toed shoes are not suitable and cannot be worn. 

      CLOTHING: Wear comfortable clothing appropriate for the prevailing weather conditions on the date of your Climb. All Climbers will be provided with and must wear a Climb Suit that is worn over your own clothing, and no loose items, including jewellery such as rings, necklaces, piercing jewellery and watches will be allowed on the Climb.

      Guests with sun-glasses and prescription glasses will be provided with an attachment to secure them.

  3. PROHIBITED ITEMS & STORAGE
    1. To ensure the health and safety of our climbers and all those below, no loose items are permitted on the SkyPoint Climb.  We will provide free lockers after checking in to store your personal belongings.

      Personal belongings unable to be brought onto the climb include phones, cameras, and Go-Pros.  Not only are our Climb Leaders full of amazing Gold Coast facts, they also have an awesome eye behind a lens and will capture your adventure for you.  Photos, both printed and digital, can be viewed and purchased once back on the ground level.

  4. HEALTH AND MEDICAL
    1. To take part in the climb, you will need to have a general level of fitness and able to climb independently in all weather conditions. Your climb will ascend approximately 140 steps at an angle of approximately 30 degrees to the summit of the Climb before descending approximately 140 steps to complete the journey.

      The following conditions will require you to bring a completed medical clearance form signed by your doctor;

      • Pregnancy, 20 weeks or less (21 weeks or greater are not permitted to climb).
      • 75 years or over.
      • All Heart or Cardiovascular conditions (including high or low blood pressure) diagnosed 6 weeks or longer
      • All Respiratory Conditions
      • Back, Limb or Joint Injuries
      • Visual impairment (excluding prescription glasses or contact lenses)
      • Learning Conditions
      • Epilepsy
      • Sleep Conditions
      • Kidney or Renal Condition
      • Neurological Conditions
      • Acute Gastrointestinal problem
      • Any other medical condition or health concern which may affect or cause you to doubt your fitness, strength or ability to complete the Climb independently.

      Download the MEDICAL CLEARANCE FORM here.

      ALLERGIES: 
      Climbers who suffer from a life-threatening or debilitating allergy are required to bring their action plan signed by the treating doctor as well as an EpiPen for our Climb Leader to take on the climb. Climbers will be unable to climb unless both of these are provided.

       

      DIABETES:
      This with diabetes must bring a blood glucose test to measure BSL within 15 minutes of climbing.  The result must be between 6 and 15mmol/dl.  Test kits are available at check-in, however, guests are recommended to bring their own. Guests are welcome to bring a glucose supplement on the climb which will be held by the Climb Leader until it is required.

       

      Your health and safety is our number one priority. If you have any questions or are concerned about your ability to Climb, please speak to our team on 07 5582 2700. SkyPoint can decline participation if your health and safety pose a risk to yourself or others on the day of your Climb.

  5. WHO CANNOT CLIMB
    1. Unfortunately, this adventure is not for everyone. You are unable to participate in the Climb if you:

      • If you are under the age of 12 years.
      • Measure under 130 centimetres in height.
      • Weigh in excess of 136 kilograms fully clothed.
      • If you are more than 21 weeks pregnant.
      • Broken bones or severely impaired limbs.
      • Have recently undergone surgery or have been under the effect of sedatives or general anaesthesia within the last 48 hours.
      • Have a limb, joint or back injury or broken bone that currently affects fitness, strength or ability to climb independently.
      • Suffer from vertigo, dizziness or balance problems.
      • Suffer from a heart or cardiovascular condition that has been diagnosed within the last 6 weeks or for which the customer is not following a medical practitioner's Medical Condition Management Plan.
      • Suffer from chest pain or shortness of breath.
      • Suffer from Epilepsy and are within 6 months from having been diagnosed
      • Had a fit, seizure or fainting episode in the past 6 months.
      • Had syncope or blackouts in the last 12 months.
      • Suffer from Acrophobia (true fear of heights).
      • Register a blood-alcohol reading of 0.05% or higher during the compulsory breath test.
      • Are considered by SkyPoint staff to be under the influence of substances or drugs (whether prescription or not).
      • If you are showing symptoms of COVID-19. 

      If you have any questions or are concerned about your ability to Climb, please check our FAQs or speak to our team for advice before booking.

  6. CLIMBING WITH CHILDREN
    1. Children aged 12-15 years and taller than 130cm are welcome to climb however must be accompanied by a full paying adult (aged 18 years or older) and a maximum of 2 children per supervising adult. 

      We ask all supervising adults to assist our Climb Leaders by assisting in equipment preparation and managing behaviour for the enjoyment of other guests in the group.

      Children must have a general level of fitness and able to climb steep ladders and stairs independently. Children under the age of 12 are unable to climb.

  7. WHAT IF IT'S WINDY OR RAINING?
    1. SkyPoint Climb operates in all weather conditions, with the exception of electrical storms, hailstorms, or excessively strong wind conditions - in which cases the Climber will be rescheduled. SkyPoint Climb will decide in its absolute discretion whether a Climb is proceeding or not.

      Climbers must still arrive at their scheduled Climb time regardless of weather conditions.

      The Gold Coast can get rather warm so we recommend all climbers apply sunscreen prior to climbing.  We will provide a cap which is yours to keep.

  8. ARRIVAL TIME
    1. Please arrive at the time of your scheduled climb booking. We have allowed time to check-in before the climb starts.

  9. TICKETS
    1. Tickets are booked for a specific date and time. They are non-transferable and non-refundable. Changes to the date or time of a reservation are permitted up to 7 days before your confirmed climb date, subject to availability. Changes requested inside of 7 days cannot be accommodated.

      Climbers should arrive at the climb start time. Climbs will not be delayed for latecomers.

 

 

 

 

 

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